Whether you're an entrepreneur, salesperson, or a customer representative, you've probably had at least one encounter with an an difficult client. Angry clients can yell, threaten, or just coolly insinuate that he will take his business elsewhere. Our gut reaction is to win him back, licking his shoes like a puppy. This is the worst thing you can do. While you want his … [Read more...] about How to deal with difficult clients
clients
5 Tips for Negotiating with Difficult Clients
Business start-ups that are still building a client portfolio can rarely afford to drop difficult accounts. Many clients take advantage of this situation and try to bully their way through a project. They may have unreasonable demands or deadlines, or (plain and simple) be pains-in-the-you-know-what. Here are some tips for dealing with difficult clients: negotiating with … [Read more...] about 5 Tips for Negotiating with Difficult Clients
5 Reasons to Drop a Client
They say 'the client is always right,' especially for business start-ups that are still trying to build a portfolio and a decent profit margin. However, there are cases when you need to drop an account because it takes away time and resources away from either nurturing good clients or looking for better ones. So how do you know when it's time to say, 'Enough is enough!' … [Read more...] about 5 Reasons to Drop a Client