Whether you're an entrepreneur, salesperson, or a customer representative, you've probably had at least one encounter with an an difficult client. Angry clients can yell, threaten, or just coolly insinuate that he will take his business elsewhere. Our gut reaction is to win him back, licking his shoes like a puppy. This is the worst thing you can do. While you want his … [Read more...] about How to deal with difficult clients
negotiation
How to be a good negotiator
All entrepreneurs need to be good negotiators. You deal with clients, business partners, investors, suppliers, distributors—and each time, the success of your business relies squarely on your ability to make the right agreements and secure the most advantageous deals. Do you have what it takes to be a good negotiator? This article will help identify the traits of smart … [Read more...] about How to be a good negotiator