As the owner, head or manager of a business or company, you have to handle many responsibilities. You are not only tasked to handle a number of office related functions that help in the business or company’s day to day operations. But being a head or manager you are also tasked with other responsibilities as well that are a part of the responsibilities associated with your position. One of these is managing your people.
As a manager you also have to manage your team or the people working for you. Successfully managing your group will mean smoother operations and a more conducive environment for working.
But sometimes you are faced with a challenge if one of your subordinates prove to be difficult to work with and is quite rude. If you’re one of those managers faced with this problem here’s how you can handle the situation.
* look at the matter closely and try to get proof that your subordinate is indeed rude or mean to his coworkers. In order to help you find the right proof, look at the existing employment laws in your area. There are laws that specifically stipulate that only workers who have showed that they have met all the criteria for what is seen as unacceptable behavior can be fired and these offenses should be committed repeatedly. In order to be fair to both the worker and to you as well as the boss who will do the firing, document all of the reports of bad behavior so that if the worker in question does get fired you have documented your reasons for doing so. This way, you won’t look like you’re just arbitrarily firing people.
* Before doing anything you should look at the situation first and analyze it. Maybe there’s a reason why your employee is being mean or rude. For example, look at the office environment. The employee may be doing this as a response to what he’s experiencing. Maybe he is being treated unfairly by his co-workers and he has no choice but to be rude to protect himself. He could also be experiencing some deep personal problems, it could also happen that the reports of his rudeness are false and that people are trying to give him a bad rap because of professional jealousy. These are definitely not reasons that would merit the person being fired. On the other hand, an employee who is rude to the company’s clients is flat-out unacceptable.
* Look at the company policies. Consult with your company’s human resources department and talk to them about the rules on employee behavior. You can discuss this with them without necessarily giving out the name of the person involved to protect their reputation for the time being – remember, a person is innocent until proven guilty.
* If after a number of reprimands or warnings, the employee still continues with his rude behavior, don’t hesitate to bring the matter to your company’s human resources department. Handling situations like these are one of their responsibilities.
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