They say 'the client is always right,' especially for business start-ups that are still trying to build a portfolio and a decent profit margin. However, there are cases when you need to drop an account because it takes away time and resources away from either nurturing good clients or looking for better ones. So how do you know when it's time to say, 'Enough is enough!' … [Read more...] about 5 Reasons to Drop a Client
work relationships
7 Nice Ways to Say No
'No' is not a bad word. Or at least, it shouldn't be. Many people feel guilty about 'disappointing' a friend who wants to meet up for dinner, or 'abandoning' a co-worker who asks for help on a project. They feel that they should always be ready to help, even if they're exhausted or simply not comfortable with accommodating the request. However, there's no shame or blame in … [Read more...] about 7 Nice Ways to Say No
7 Tips for Dealing with Critical People
'You can't please everybody.' We know that, we say that, and on good days we actually believe that. But it's funny how all our logic and confidence can crumble when we hear a critical comment from a parent, a boss, teacher, or anyone whose opinion deeply matters to us. Sometimes, we even internalize what they say, replaying their painful remarks in our heads so many times that … [Read more...] about 7 Tips for Dealing with Critical People
9 Secrets to Effective Networking
Successful networking takes more than exchanging your business cards. You could have a Rolodex full of contacts, but how many of these people could introduce you to a possible client, or help you negotiate for a better contract? Here are simple tips for building a business network that matters, from using the web to your advantage, to deepening your business relationships … [Read more...] about 9 Secrets to Effective Networking
7 Smart Ways to Manage Office Politics
'Office politics' may sound like a bad word, but it's actually a natural, and inevitable, part of human relationships. People will always have different opinions and personalities, and conflict of interest will push us to find allies, and avoid or become defensive around perceived threats. However, conflict is not something to be feared. With proper communication, and healthy … [Read more...] about 7 Smart Ways to Manage Office Politics